3Com Network Router 3C840 User Manual

OfficeConnect™ Remote  
840 SDSL Router User’s  
Guide  
®
Release 1.2.0  
http://www.3com.com/  
Part No. 10031396 Rev. AA  
May 2000  
 
Conventions  
2
Safety Information  
4
Additional Safety Information  
5
What Is Default Bridge Mode? 1 - 9  
What is Unconfigured Mode? 1 - 9  
Getting Started Quickly 1 - 9  
OfficeConnect Remote 840 Panel Features 1 - 10  
Front Panel 1 - 10  
 
OfficeConnect Remote 840 Manager Menus 1 - 15  
Document Notation 1 - 16  
Online Help 1 - 17  
Updating OfficeConnect Remote 840 Software 2 - 4  
Controlling TFTP Access  
2 - 6  
Assigning SNMP Trap Managers  
2 - 7  
REMOTE SITE MANAGEMENT  
Introduction 3 - 1  
Remote Site Overview  
3 - 1  
Managing a Remote Site Profile 3 - 2  
 
Ping Responses 4 - 15  
Option 2: DOS Ping to ISP or Remote Site Network 4 - 16  
Option 3: Internet Browser (Internet Access Only) 4 - 17  
Monitoring Bridging 5 - 11  
Viewing Bridge Forwarding Table 5 - 11  
Viewing Bridge Counters 5 - 11  
NETWORK ADDRESS TRANSLATION USING THE OFFICECONNECT REMOTE 840  
Introduction 6 - 1  
Selecting Address Translation 6 - 1  
 
Configuring Static PAT Port Entries 6 - 3  
Configuring NAT 6 - 4  
Monitoring 6 - 5  
Configuring the DHCP Mode 7 -2  
Configuring the DHCP Relay 7 -4  
Monitoring DHCP 7 -4  
Introduction 8 - 1  
Configuring DNS 8 - 2  
Configuring Remote DNS Servers 8 - 2  
Introduction 9 - 1  
Overview 9 - 1  
Configuring IPX for the LAN 9 - 2  
Adding a Local IPX Network  
9 - 2  
Modifying or Deleting an IPX Network 9 - 3  
 
Local Site (LAN) RIP and SAP 9 - 10  
IPX Routing Configuration to Support MAC-Encapsulated Routing 9 - 12  
Monitoring IPX 9 - 12  
Obtaining Updated OfficeConnect Remote 840 Software 10 - 1  
Installing Operational Software to the OfficeConnect Remote 840 Unit 10 - 2  
Installing Software via OfficeConnect Remote 840 Manager 10 - 2  
Overview 11 - 1  
Throughput Performance 11 - 1  
Ethernet Interface 11 - 3  
Interface Status 11 - 3  
Ethernet Counters 11 - 4  
 
Filter Types  
12 - 9  
Step-by-Step Guide to Creating Filters Using the OfficeConnect Remote 840 Manager 12 - 12  
Modifying an Existing Filter Using the OfficeConnect Remote 840 Manager 12 - 13  
WAN Connection Problems  
13 - 6  
General Network Connection Problems  
IP Network Connection Problems 13 - 9  
13 - 7  
IPX Network Connection Problems 13 - 12  
 
Network Organization, Structure, and Physical Layout A -6  
Routing IP A -7  
Open Systems Interconnection Network Layer Model A -8  
IP Routing  
IP Planning B - 5  
Assigning IP Addresses and Subnetting B - 5  
Single IP Address B - 6  
Range of IP Addresses B - 6  
IP Numbered and Unnumbered Links B - 7  
 
Overview C -1  
Port Address Translation (PAT)  
Dynamic PAT C -5  
Static PAT C -5  
C -4  
USING THE CLI GUIDE  
Overview D -1  
Step 1: Configuring Remote Site General Information E - 7  
Step 2: Configuring the Remote Site ATM Parameters E - 9  
Step 3: Configuring the Remote Site IP Network Information E - 10  
Step 4: Configuring the Remote Site IPX Network Information E - 12  
Step 5: Configuring a Local IPX Network E - 13  
 
Using the Configuration Audit E - 13  
Saving the Configuration E - 14  
Online Technical Services F - 1  
World Wide Web Site F - 1  
Support from 3Com F - 2  
Returning Products for Repair F - 2  
3COM CORPORATION LIMITED WARRANTY  
FCC CLASS B STATEMENT  
FCC DECLARATION OF CONFORMITY  
 
 
ABOUT THIS GUIDE  
Introduction  
This guide describes the features and advanced configuration of the  
OfficeConnectRemote 840 SDSL Router. The guide is intended for both  
first-time and experienced computer network users who are using the  
OfficeConnectRemote 840.  
For information on the initial configuration of the unit, see the  
OfficeConnect Remote 840 SDSL Router Installation Guide (included in  
the box when your purchased your Router). That guide contains steps to  
get the user started accessing the Internet or telecommuting to a remote  
office.  
This OfficeConnectRemote 840 SDSL Router User's Guide is intended to  
be used for advanced configuration, presenting more detailed  
information on the unit.  
First-time users may want to read the tutorials in this Guide to help you  
learn more about the networking technologies used by the  
OfficeConnectRemote 840 SDSL Router.  
The appendixes describe how to set up your router without using the  
Setup Wizard.  
 
   
2
ABOUT THIS GUIDE  
How to Use This  
Guide  
This table shows where to find specific information in this guide.  
If you are looking for:  
Turn to:  
OfficeConnect Remote 840 Product Overview and  
Configuration  
Chapters 1, 2  
Configuration of your Router (Remote Sites, IP Routing,  
Bridging, NAT, DHCP, DNS, IPX Routing)  
Chapter 3 – 9  
Upgrading Software  
Monitoring Capabilities  
Configuring Filters  
Troubleshooting  
Chapter 10  
Chapter 11  
Chapter 12  
Chapter 13  
Information on the difference between Bridging and RoutingAppendix A  
Information about IP Addressing  
Information on Address Translation  
Information on using the CLI Guide  
Information on Configuration  
Appendix B  
Appendix C  
Appendix D  
Appendix E  
Appendix F  
Information on Technical Support  
These and other user guides and release notes are available in Adobe  
Acrobat Reader Portable Document Format (PDF) or HTML on the 3Com  
World Wide Web site:  
http://www.3com.com/ocr840  
Conventions  
Table 1 and Table 2 list conventions that are used throughout this guide.  
Table 1 Notice Icons  
Icon  
Notice Type  
Description  
Information note Information that describes important features or  
instructions  
Caution  
Information that alerts you to potential loss of data or  
potential damage to an application, system, or device  
Warning  
Information that alerts you to potential personal injury  
 
           
Document Notation  
3
Table 2 Text Convention  
Convention Description  
Screen displays This typeface represents information as it appears on the  
screen.  
Syntax  
The word “syntax” means that you must evaluate the syntax  
provided and then supply the appropriate values for the  
placeholders that appear in angle brackets. Example:  
To add a login user, use the following syntax:  
Add user <name> password <password>  
In this example, you must supply a user name for <name>  
and a password for <password>.  
Commands  
The word “command” means that you must enter the  
command exactly as shown and then press Return or Enter.  
Commands appear in bold. Example:  
To view the current login users, use the command:  
list users  
The words “enter”  
and “type”  
When you see the word “enter” in this guide, you must type  
something, and then press Return or Enter. Do not press  
Return or Enter when an instruction simply says “type.”  
Keyboard key names If you must press two or more keys simultaneously, the key  
names are linked with a plus sign (+). Example:  
Press Ctrl+Alt+Del  
Words in italics  
Italics are used to:  
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Emphasize a point.  
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Denote a new term at the place where it is defined in the  
text.  
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Identify menu names, menu commands, and software  
button names. Examples:  
From the Help menu, select Contents.  
Click OK.  
Document Notation References to specific OfficeConnect Remote 840 Manager pages in this  
document will use a specific notation to describe the location of a page  
relative to the OfficeConnect Remote 840 Manager home page. The  
notation uses the' >' character to indicate that a sub-menu on a page  
must be accessed.  
For example, to monitor the IP ARP Table you would (starting from the  
home page) access the Monitor menu. From the Monitor menu you  
would access the Networks sub-menu. From the Networks sub-menu you  
 
       
4
ABOUT THIS GUIDE  
would access the IP sub-menu. Finally, from the IP sub-menu, you would  
access the ARP Table page. This is specified as Monitor > Networks > IP  
> ARP Table.  
When accessing a page that requires data entry, press the Help icon  
displayed in the Main area to obtain information about the each data  
field on the page.  
Safety Information  
When using the unit, observe the following safety information:  
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Retain this user guide for later use and pass it on to subsequent  
owners/managers of the unit.  
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The power adapter supplied with the unit is fitted with a molded plug  
for connection to a standard electrical mains system supply socket. If  
this plug is not suitable for connection to your mains supply, contact  
your reseller for advice. Do not attempt to connect to the mains  
supply using an inappropriate mains adapter.  
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Protect the unit from sudden, transient increases and decreases in  
electrical power by fitting an in-line surge suppressor or  
uninterruptible power supply.  
Products manufactured by 3Com are safe and without risk provided  
they are installed, used, and maintained in good working order and in  
accordance with their instructions and recommendations.  
Should any of the following conditions occur, isolate the electricity  
supply and refer to your 3Com reseller.  
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If the case or cover is not correctly fitted.  
If the case is damaged.  
If the unit begins to make an odd noise, smell or smoke.  
If the unit shows signs of a distinct change in performance.  
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Never install telephone wires during a thunder storm, or install  
telephone connection sockets in wet locations (unless the socket is  
specifically designed for wet locations).  
Do not touch uninstalled telephone wires or terminals unless the  
telephone line has been disconnected at the network interface.  
Always exercise caution when installing or modifying telephone lines.  
Do not use a telephone that is connected to the unit to report a gas  
leak in the vicinity of the leak.  
 
   
Year 2000 Compliance  
5
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Do not use a telephone that is connected to the unit (other than a  
cordless type) during an electrical storm. There may be a remote risk  
of electric shock from lightning.  
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Do not spill food or liquids on the unit. If the unit gets wet, isolate the  
electrical supply and contact your 3Com reseller.  
Do not push any objects into the openings of the unit. Doing so can  
cause fire or electric shock by shorting out internal components.  
Ensure nothing rests on the unit's system cables and that the cables  
are not located where they can be stepped on and cause damage to  
the unit.  
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Keep the unit away from radiators and heat sources. Allow 25mm (1  
inch) around the unit or stack to provide adequate air circulation.  
Install the unit in a clean area that is free from dust or extreme  
temperatures.  
The unit has been designed to be a free standing unit. Do not place  
anything else on top of the unit's case.  
Allow a clearance gap of at least a 150 mm from the rear panel of the  
unit, to allow for cable access.  
This unit contains a lithium battery which is attached to a microchip  
on the printed circuit board. The defective battery must be disposed of  
safely in accordance with the manufacturers instructions.  
Cette unité contient une pile au lithium attachée à une puce sur la  
carte à circuit imprimé. Se débarrasser de la pile défectueuse en toute  
sécurité conformément aux instructions du fabricant.  
Additional Safety See the printed installation guide for additional important safety  
Information information.  
Year 2000  
Compliance  
For information on Year 2000 compliance and 3Com products, visit the  
3Com Year 2000 web page:  
http://www.3Com.com/products/yr2000.html  
 
     
6
ABOUT THIS GUIDE  
 
OVERVIEW  
1
Introduction  
This chapter provides an overview of the OfficeConnect Remote 840. It  
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“What Is the OfficeConnect Remote 840?”  
“What is PPP?”  
“What is DNS?”  
“Configuration Overview”  
“How to Manage the OfficeConnect Remote 840”  
“Starting the OfficeConnect Remote 840 Manager”  
“Using the OfficeConnect Remote 840 Manager”  
“Online Help”  
 
     
1-2  
CHAPTER 1: OVERVIEW  
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“Where to Find More Configuration Information”  
What Is the  
OfficeConnect  
Remote 840?  
The OfficeConnect Remote 840 is a stand-alone BRouter with data  
interfaces to a Local Area Network (LAN) and a Wide Area Network  
(WAN). The Symmetric Digital Subscriber Line (SDSL) port composes the  
WAN interface, which can support Point-to-Point protocol (PPP), RFC  
1483, or RFC 1490 connections. The LAN port is a twisted-pair Ethernet  
10Base-T interface. Additionally, the OfficeConnect Remote 840 has a  
standard serial interface console port.  
The OfficeConnect Remote 840 allows one or more networked  
workstations to connect to other computers on a remote LAN. Once  
connected, local users (a local branch office) can communicate with  
remote computers (the main office) as if they were connected locally (see  
the figure below). The OfficeConnect Remote 840 moves data back and  
forth quickly, and accesses any program or file you would ordinarily use  
on the network.  
Local LAN  
OfficeConnect Remote  
840 SDSL Router  
Edge  
Router  
Internet  
HTML  
Management  
ATM  
Frame Relay  
Edge  
Router  
Remote  
Office  
Figure 1–1 Connection to Remote Networks  
The OfficeConnect Remote 840 can provide high-speed access to the  
Internet.  
The OfficeConnect Remote 840 provides static and dynamic routing of  
the Internet Protocol (IP) and Internetwork Packet Exchange (IPX)  
 
   
What is an SDSL Modem? 1-3  
protocols as well as bridging, with support for learning bridge and  
802.1d spanning tree functionality to eliminate loops. Other important  
features include: Routing Information Protocol (RIP), Simple Network  
Management Protocol (SNMP), address translation, telnet, and packet  
filtering. The web browser-based OfficeConnect Remote 840 Manager  
and the IP Wizard provide a user-friendly configuration interface.  
To simplify the installation process, the OfficeConnect Remote 840 can be  
initialized with pre-configured parameters using DIP switches located on  
the back of the unit. There are three operational modes: DHCP Smart  
Mode, Default Bridge Mode, and Unconfigured Mode.  
What is an SDSL  
Modem?  
An SDSL modem is a device that transmits and receives data through  
regular telephone lines at speeds that far exceed traditional analog  
modem technology.  
It allows your workstation to connect to a remote site using a network  
protocol such as IP or IPX. The OfficeConnect Remote 840 contains one  
SDSL modem port which is the WAN interface.  
What is ATM?  
Asynchronous Transfer Mode (ATM) is a modern networking technology  
that provides support for a wide variety of services and applications. The  
OfficeConnect Remote 840 provides support for ATM over SDSL.  
ATM is based on the transfer of fixed-length cells containing a header  
and an information field. The header is used to route the cells through  
the ATM network backbone.  
ATM defines connections by two main parameters, which are explained  
later in this Guide:  
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Virtual Path Identifier (VPI)  
Virtual Channel Identifier (VCI).  
What is Frame  
Relay?  
Frame Relay is a framed-based technology that runs over HDLC (High  
Level Data Link Control). Virtual Circuits are defined which connect the  
OfficeConnect Remote 840 to up to 16 remote sites within a Frame Relay  
Network. Each Virtual Circuit is identified by a Data Link Connection  
Identifier (DLCI), which is included in the frame header.  
 
           
1-4  
CHAPTER 1: OVERVIEW  
What is a BRouter?  
A BRouter is an interface between two networks, functioning as a router  
and/or a bridge. A router finds the best route between networks and  
provides network management capabilities. The OfficeConnect Remote  
840 is a protocol independent router that does not rely on the  
workstations on a LAN for routing information, such as the destination  
location and best route.  
Routing vs. Bridging Routers forward packets based on network-level addresses. Bridges  
forward packets based on hardware-level, or media access control (MAC)  
addresses. In other words, when a router receives a packet from one port,  
it looks at the destination network level address (for example, the IP  
address) to determine which port to forward the packet to. When a  
bridge receives a packet from one port, it looks at the destination MAC  
address to determine which port to forward the packet to.  
In each case, the unit maintains either a forwarding table (bridges) or a  
routing table (routers) that contains information about which port to use  
to reach the destination address. These tables are for the most part  
maintained automatically by the unit so the administrator does not have  
to add or delete entries as the network topology changes.  
An example illustrating the difference between bridges and routers would  
be the case where both a bridge and a router have tables with 256  
entries. Because the bridge forwards based on MAC address, it can know  
about the location of 256 MAC addresses (physical machines such as  
workstations, servers, etc.). The router can know about the location of  
256 networks, where each network can contain many physical machines.  
Bridges make forwarding decisions based on destination addresses, while  
routers makes forwarding decisions based on networks to which  
destination addresses belong. Therefore, routers are more efficient and  
capable of handling more traffic.  
The OfficeConnect Remote 840 provides a Bridge Firewall function which  
allows flexible configuration of simultaneous bridging and routing. For  
more information on the Bridge Firewall, see Appendix A, “Bridging and  
Routing”.  
MAC-Encapsulated MAC-Encapsulated Routing enables the OfficeConnect Remote 840 to  
Routing function as a router but to work in a bridged environment. When  
enabled, the network level addresses are used for forwarding, but the  
 
           
What is a Remote Site? 1-5  
MAC layer addresses are pre-pended in the ethernet header over the  
Wide Area Connections. Address Resolution procedures (ARP), are used  
to dynamically learn the MAC address of the remote router.  
What is a Remote  
Site?  
The OfficeConnect Remote 840 can be configured to route IP or IPX,  
and/or bridge other protocols between workstations on the Local Area  
Network (LAN) and up to 16 remote locations over an ATM or Frame  
Relay Wide Area Network (WAN). This is illustrated in the diagram below,  
showing the local LAN simultaneously connected to a remote office and  
the Internet.  
Local LAN  
OfficeConnect Remote  
840 SDSL Router  
Edge  
Router  
Internet  
HTML  
Management  
ATM  
Frame Relay  
Edge  
Router  
Remote  
Office  
Figure 1–2 Connection to a Remote Internet Network  
Data is transmitted to and from remote sites through ATM or Frame  
Relay. With ATM, each VC has a configured Quality of Service (QOS) and  
is identified by a Virtual Path Identifier (VPI) and a Virtual Channel  
Identifier (VCI). With Frame Relay, each Virtual Circuit is identified by a  
DLCI. Obtain these parameters from your Service Provider.  
The data is framed in either PPP, RFC 1483 or RFC 1490 encapsulation,  
which also is specified by your Service Provider.  
The IP, IPX, and bridge protocols transmit over the ATM VCs. When a  
remote site is configured to route IP, there will be a corresponding remote  
network IP subnet address and (optionally) a local WAN interface address  
 
   
1-6  
CHAPTER 1: OVERVIEW  
within the same subnet. When the local side of the WAN interface has an  
assigned address, it is referred to as being "numbered." Otherwise, it is  
referred to as "unnumbered."  
For a more in-depth description of “numbered” versus “unnumbered”  
interfaces, see Appendix B, “IP Addressing”.  
When PPP is used, both the local and remote WAN addresses can by  
dynamically learned. Otherwise, they must be specified. The diagram  
below shows a OfficeConnect Remote 840 with 3 VCs and the  
corresponding IP addresses.  
When PPP is used, both the local and remote WAN addresses can by  
dynamically learned. Otherwise, they must be specified. The diagram  
below shows an OfficeConnect Remote 840 with 3 VCs and the  
corresponding IP addresses.  
Figure 1–3 Connection with Three Virtual Circuits (VCs)  
What is RFC 1483  
RFC 1483 is a protocol standard that describes two encapsulations  
methods for carrying network interconnect (Bridging and Routing) traffic  
over ATM AAL5.  
RFC 1483 is a single-link interface between two packet-switching devices,  
such as a bridge or router. An RFC 1483 link may be created between the  
OfficeConnect Remote 840 and a remote router after they establish a  
 
   
What is RFC 1490? 1-7  
connection. RFC 1483 is a conduit for multiple protocols such as IP and  
IPX, which are encapsulated and passed across the communications  
datalink.  
The OfficeConnect Remote 840 supports RFC 1483 and can establish a  
RFC 1483 connection to other devices supporting RFC 1483.  
Benefits of Using RFC RFC 1483 offers interoperability of multi-vendor equipment and  
1483 identification and aggregation of multiple protocol packets into one data  
stream.  
What is RFC 1490?  
It is a protocol standard that describes an encapsulation method for  
carrying network interconnect traffic over a Frame Relay backbone. It  
covers aspects of both Bridging and Routing.  
The OfficeConnect Remote 840 supports RFC 1490 and can establish a  
RFC 1490 connection to other devices supporting RFC 1490.  
What is PPP?  
The Point-to-Point Protocol (PPP) is a WAN protocol. It is a single or  
multi-link interface between two packet switching devices, such as a  
bridge or router. A PPP link may be created between the OfficeConnect  
Remote 840 and a remote router after they connect. PPP is an efficient  
conduit for multiple protocols such as IP and IPX, which are encapsulated  
across the communications datalink.  
PPP provides built-in negotiation for addresses and connection  
parameters, and it can route multiple protocols over a single link.  
The OfficeConnect Remote 840 supports PPP and can establish a PPP  
connection to other devices supporting PPP.  
Benefits of Using PPP PPP offers interoperability of multi-vendor equipment, and support for  
dynamic configuration between the connecting devices.  
What is DHCP?  
Dynamic Host Configuration Protocol (DHCP) is designed to provide a  
centralized approach to configuring IP addresses and parameters.  
When a workstation is configured for automatic assignment of IP  
addresses, it broadcasts a request on the LAN. The DHCP Server responds  
 
                   
1-8  
CHAPTER 1: OVERVIEW  
with an IP address for the workstation and the IP addresses of the default  
router and Domain Name Server.  
The OfficeConnect Remote 840 can be configured to be a DHCP Server,  
with a pool of up to 40 IP addresses.  
What is DNS?  
A Domain Name Server (DNS) provides an IP address to a host computer  
for a given domain name. A DNS Proxy receives requests and attempts to  
find an entry in its local tables, and if one is not found, forwards the  
request to a remote DNS Server. The remote DNS Server can be learned  
dynamically through PPP or can be statically assigned.  
The OfficeConnect Remote 840 can be configured as a DNS proxy. A  
static local host entry of ocrdsl-3com.com is configured for the  
OfficeConnect Remote 840 by default. Therefore, the OfficeConnect  
Remote 840 can be easily accessed with a web browser, by typing in  
ocrdsl-3com.com in the location or address field in the browser.  
In unconfigured mode, ocrdsl-3com.com is not configured by default. In  
this mode, you will have to configure a static host entry.  
What is Address  
Translation?  
Address Translation allows private network addresses to be mapped into  
public addresses. The OfficeConnect Remote 840 provides two methods  
for mapping private, non-registered LAN IP addresses to the public  
Internet address(es) used for a wide-area connection. The two methods  
are:  
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Network Address Translation (NAT). NAT simply substitutes public IP  
addresses for private IP addresses.  
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Port Address Translation (PAT). PAT allows sessions from multiple  
private IP addresses to use a single public IP address.  
NAT and PAT can be configured for each remote site.  
What is DHCP  
Smart Mode?  
To simplify the installation process, the OfficeConnect Remote 840 can be  
initialized with a set of pre-configured parameters. This operational mode  
is referred to as DHCP Smart Mode. In DHCP Smart Mode, the unit will  
automatically be assigned an IP address and will provide a pool of IP  
addresses to be assigned to each workstation attached to the LAN. When  
 
           
What Is Default Bridge Mode? 1-9  
you choose this boot option, you will set up your workstation(s) for  
automatic IP address assignment.  
What Is Default  
Bridge Mode?  
The second operational mode is Default Bridge Mode. This mode  
preconfigures the unit to bridge all packets. The unit can be automatically  
set up so that you will not be required to fill out any forms, use Setup  
Wizard, or install any software from the CD unless you want to change  
the configuration.  
What is Unconfigured Unconfigured Mode allows you to set all configuration parameters  
Mode? yourself. You can configure it using Command Line Interface (CLI) (see  
the OfficeConnect Remote 840 CLI User’s Guide), or the Web-based  
OfficeConnect Remote 840 Manager.  
Getting Started  
Quickly  
The features described above can be utilized to make configuring the  
OfficeConnect Remote 840 very easy.  
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Use DHCP Smart Mode to preconfigure a LAN IP address, the DHCP  
pool of addresses, and the DNS information for the LAN workstations.  
Use Default Bridge Mode to have the unit automatically bridge all  
packets. No software installation is required.  
Use PPP to allow the OfficeConnect Remote 840 to automatically  
learn the WAN IP addresses and DNS information.  
Use PAT to allow the workstations on the LAN to share a single IP  
address when accessing the Internet or a remote office.  
Use these features together and all you will need to do is enter  
authentication and ATM information for your remote site IP connection.  
Or:  
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Use Default Bridge Mode to have the unit automatically bridge all  
packets. No software installation or configuration is required.  
 
           
1-10  
CHAPTER 1: OVERVIEW  
OfficeConnect  
Remote 840 Panel  
Features  
All LED and status information can be found on the front panel of the  
unit, while the power jack and ports are located on the back of the unit.  
Front Panel Below is a representation of the front panel of your unit:  
Figure 1–4 OfficeConnect Remote 840 Front Panel  
Table 1–1 LED definitions  
LED  
Status  
Meaning  
Alert  
Power  
FLASHING RED  
STEADY GREEN  
When software is initializing  
When power is applied to the unit  
No signal detected  
SDSL Link Status OFF  
FLASHING ORANGE  
The unit is attempting to acquire  
synchronization with the CO equipment.  
STEADY GREEN  
FLASHING GREEN  
STEADY GREEN  
Link is up.  
When data is being sent over the link.  
LAN Status (4)  
When a client is connected to the  
corresponding port on the hub.  
A table of LED operation is provided in Chapter 3 of the OfficeConnect  
Remote 840 SDSL Router Installation Guide in the section “Installing  
The OfficeConnect Remote 840.”  
 
       
OfficeConnect Remote 840 Panel Features 1-11  
Back Panel Below is a representation of the back panel of your SDSL router:  
Figure 1–5 OfficeConnect Remote 840 Back Panel  
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Power Inlet — The power port attaches to an external, 15-volt DC  
power supply included with the OfficeConnect Remote 840 package.  
The other end of the power supply cable connects to a standard  
electrical socket.  
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Console Port — The DB-9 terminal port connects the OfficeConnect  
Remote 840 with your console. A straight-through serial cable is  
supplied to make the connection.  
Reset Button To reset the OfficeConnect Remote 840 to factory  
defaults, press this button while rebooting (unplugging and  
replugging into an electrical outlet) the unit. You can reset the unit in  
Unconfigured Mode, DHCP Smart Mode, or Default Bridge Mode.  
(See the Installation Guide for more information on the different  
modes.)  
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MDI/X Switch — Swaps the transmit (Tx) and receive (Rx) signal pairs  
on Ethernet port 1. When MDI/X is "out" (not depressed), Port 1 is  
pinned the same as the remaining 3 ports. In this mode, a PC's  
Ethernet port or the cascade port on another hub can be connected to  
any of the four ports on the unit. When MDI/X is pressed "in", then  
Port 1 on the unit becomes a cascade hub port, for connection to a  
non-cascade port on another hub. The MDI/X button must be "out"  
to use Port 1 for connection to a PC.  
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Ethernet (LAN) Ports (4) — The shielded, 8-pin, RJ-45 Ethernet  
(10Base-T) ports connect the OfficeConnect Remote 840 with the  
LAN. A straight-through cable is supplied in the package to make this  
connection. Switches on the back of the unit provide crossover to  
allow a direct connection to a single workstation.  
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SDSL Modem Port — The 4-pin, RJ-11 line port connects your  
OfficeConnect Remote 840 to the telephone company wall jack. An  
RJ-11 modem cable is provided.  
DIP (Dual Inline Package) Switches (4) — Switches 1 through 4 can  
be turned on and off in certain combinations for different  
 
   
1-12  
CHAPTER 1: OVERVIEW  
configurations. See the table below for information about which  
switches to set for which configurations.  
Table 1–2 DIP Switch Modes  
DIP Switch  
1
2
3
4
Mode  
off off off on Default Bridge Mode, Frame Relay, DLCI = 528, data  
encapsulated over RFC 1483.  
off off on off Default Bridge Mode, Frame Relay, DLCI = 16, data  
encapsulated over RFC 1490.  
off on off off DHCP Smart Mode  
on off off on Default Bridge Mode, ATM, One VC define as a bridge,  
VPI/VCI = 0/38  
off off off off Unconfigured Mode  
All other configurations: Unconfigured Mode  
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DHCP Smart Mode — (switch 2 on; all other switches off) This  
setting simplifies the configuration process by setting up the  
OfficeConnect Remote 840 as a DHCP and DNS server with a fixed IP  
address. For more information, see Chapter 2 of the Installation  
Guide.  
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Default Bridge Mode — There are several different settings for  
Default Bridge Mode. The different settings control the WAN  
operational mode; ATM or Frame Relay, and the VPI/VCI or DLCI  
settings (see the table above). If you set the OfficeConnect Remote  
840 to this mode and no configuration exists, the OfficeConnect  
Remote 840 will automatically set up a bridge network on the  
Ethernet and will create a VC profile that bridges using RFC 1483 or  
RFC 1490 encapsulation with various VPI/VCI or DLCI values (see the  
table above for details).  
 
   
Configuration Overview 1-13  
Configuration  
Overview  
The OfficeConnect Remote 840 configuration is divided into three areas:  
Local Site (LAN), Remote Site (WAN), and Global configuration. The  
following shows the areas of configuration for each.  
Local Site  
Remote Site  
Network Service  
Global  
ATM  
IP  
IPX  
IP  
IPX  
Bridging  
DHCP  
DNS  
Administrative  
Static WAN Routes  
Bridging  
To successfully configure the OfficeConnect Remote 840 to route or  
bridge a network, you should perform the following steps.  
General The following steps provide an outline to follow when configuring the  
Configuration Steps OfficeConnect Remote 840 to route or bridge. For detailed instructions  
on first time installation and basic configuration, see the OfficeConnect  
Remote 840 SDSL Router Install Guide.  
Perform the following steps to configure the OfficeConnect Remote 840  
to route or bridge a network:  
1 Complete the appropriate Configuration Planning Form. A form is  
provided in the box when you purchase your OfficeConnect Remote 840.  
Copies of the forms are provided in the OfficeConnect Remote 840 SDSL  
Router Install Guide for your convenience.  
2 Install the OfficeConnect Remote 840 utilities from your OfficeConnect  
Remote 840 CD. If necessary, install a web browser on your workstation  
(Microsoft Internet Explorer 4 is included on the CD).  
3 Connect to the OfficeConnect Remote 840 through either the web  
browser or the CLI.  
4 Configure the OfficeConnect Remote 840.  
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Ethernet Interface Protocols  
IP, IPX, Bridging  
Remote Sites  
Global Parameters  
Run the configuration audit.  
Save the configuration.  
 
   
1-14  
CHAPTER 1: OVERVIEW  
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Test the network accessibility.  
Ping a remote site  
Check the routing tables on configured protocols  
How to Manage the  
OfficeConnect  
Remote 840  
You can manage the OfficeConnect Remote 840 either through the  
Command Line Interface (CLI) or through a web browser. If you choose to  
manage the unit through CLI, see the OfficeConnect Remote 840 SDSL  
Router CLI User's Guide, included on the CD shipped with your unit.  
If you choose to use a web browser, you will use the web browser-based  
OfficeConnect Remote 840 Manager. This user-friendly system is the  
preferred method of management. The OfficeConnect Remote 840  
Manager uses the HTTP protocol via a web browser (such as Netscape  
Navigator or Microsoft Internet Explorer) to allow you to easily setup and  
manage the OfficeConnect Remote 840. In order for the OfficeConnect  
Remote 840 Manager to function correctly, you will need to use at least  
Netscape Navigator 4.0 or Internet Explorer 3.02. Internet Explorer 4 is  
provided on the OfficeConnect Remote 840 Installation CD.  
You do not need to be connected to the Internet to use this method.  
The main features of the OfficeConnect Remote 840 Manager are:  
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Complete configuration control.  
Configuration Audit for detecting errors.  
Troubleshooting and monitoring capabilities.  
Capability to download software updates.  
The OfficeConnect Remote 840 must have an IP address and an  
administrative login profile (username and password) in order to connect  
to it with a browser. The IP address and administrative login profile are  
automatically created when the unit is initially configured using the IP  
Wizard or in DHCP Smart Mode or Default Bridge Mode, or the IP address  
and administrative login profile can be created using the CLI.  
See the OfficeConnect Remote 840 SDSL Router Installation Guide for  
information about assigning an IP address and creating an administrative  
login profile.  
 
   
Starting the OfficeConnect Remote 840 Manager 1-15  
Starting the  
OfficeConnect  
Remote 840  
Manager  
To access the OfficeConnect Remote 840 Manager, either enter the unit's  
LAN IP address or DNS host name into the Location or Address field of  
your web browser. When entering the IP address or DNS host name you  
do not have to enter http:// (i.e., you can enter http://192.168.200.254 or  
simply 192.168.200.254).  
If you initially configured your unit with DHCP Smart Mode, your unit will  
have an IP address of 192.168.200.254 and a DNS host name of  
ocrdsl-3com.com.  
When prompted to login to the unit, enter the administrative login name  
and password. After successful authentication, you will access the  
OfficeConnect Remote 840 Manager "home page."  
OfficeConnect  
Remote 840  
Manager Menus  
The OfficeConnect Remote 840 Manager is a hierarchical menu-based  
interface. The highest level page in the hierarchy is the OfficeConnect  
Remote 840 Manager home page. The home page displays a list of five  
menu choices:  
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Setup Wizard  
Online Guide  
Tools  
Configuration  
Monitor  
Each of the 5 main menus contain sub-menus with more choices.  
 
       
1-16  
CHAPTER 1: OVERVIEW  
Using the  
All OfficeConnect Remote 840 Manager screens have three basic areas:  
OfficeConnect  
Remote 840  
Manager  
Header  
Quick Link Area  
Main Area  
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Header — Shows the title of the current page being accessed.  
Quick Link Area — Indicates the position of the current page in the  
OfficeConnect Remote 840 Manager menu hierarchy and provides  
links which allow quick access to the home page and the five menu  
options. This allows you to quickly go from one menu area to another,  
such as from Configuration to Monitor.  
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Main Area — Displays the current page containing configuration or  
status information.  
To access a particular OfficeConnect Remote 840 Manager page follow  
the links through the menu hierarchy in the Main area. You can use the  
Quick Link area to quickly get back to the top of the menu hierarchy or to  
one of the five menu options selections.  
You can configure your web browser's link display options to customize  
the colors of the Quick Links.  
Document Notation References to specific OfficeConnect Remote 840 Manager pages in this  
document will use a specific notation to describe the location of a page  
relative to the OfficeConnect Remote 840 Manager home page. The  
notation uses the “>“ character to indicate that a sub-menu on a page  
must be accessed.  
For example, to monitor the IP ARP Table you would (starting from the  
home page) access the Monitor menu. From the Monitor menu you  
would access the Networks sub-menu. From the Networks sub-menu  
you would access the IP sub-menu. Finally, from the IP sub-menu, you  
would access the ARP Table page. This is specified as Monitor >  
Networks > IP > ARP Table.  
 
       
Where to Find More Configuration Information 1-17  
Online Help The OfficeConnect Remote 840 Manager provides two methods of  
obtaining help.  
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The Online User's Guide. This guide contains detailed information  
about configuring and using your OfficeConnect Remote 840. You  
can access the Online User's Guide from the OfficeConnect Remote  
840 Manager home page.  
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A detailed HTML help screen is available for each configuration page.  
There is a Help button at the bottom of each page requiring manual  
data entry or selection. The help text describes the valid values for  
each data entry field that may be entered on the current screen.  
The Online User’s Guide and HTML help screens are not part of the  
OfficeConnect Remote 840 operational software. They must be installed  
on each workstation where you will run your OfficeConnect Remote 840  
Manager browser. That is, if you have two workstations from which you  
will run the OfficeConnect Remote 840 Manager, and if you want access  
to the Online Guide and screen HTML help screens, you must run the CD  
installation at both workstations.  
Where to Find More  
Configuration  
Information  
See the referenced chapters of this Guide to help you perform the  
following tasks:  
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Administrative Tasks such as updating software or controlling login  
access — “System Administration”  
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IP Routing Parameters — “Configuring IP Routing”  
IPX Routing Parameters — “Configuring IPX Routing”  
Bridging Parameters — “Configuring Bridging”  
How to Monitor the OfficeConnect Remote 840 SDSL Router —  
“Monitoring the OfficeConnect Remote 840”  
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Configuring the OfficeConnect Remote 840 either for accessing the  
Internet or for Telecommuting / Remote Access – OfficeConnect  
Remote 840 SDSL Router Install Guide, Chapter 3.  
 
     
1-18  
CHAPTER 1: OVERVIEW  
 
SYSTEM ADMINISTRATION  
2
Performing System  
Administration  
Tasks  
This section describes the details for performing the following System  
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“Controlling SNMP Access”  
“Controlling TFTP Access”  
“Assigning SNMP Trap Managers”  
“Assigning Syslog Managers”  
Controlling Login  
and Telnet Access  
This allows you to set up management access security. The configured  
username and password combination allows web browser and Telnet  
access. Connecting to the OfficeConnect Remote 840 with a web  
browser allows you to configure and monitor your unit using the  
OfficeConnect Remote 840 Manager. Connecting using Telnet on a  
workstation allows you to remotely manage the unit using CLI.  
A default user name of root and password !root are provided by DHCP  
Smart Mode and the IP Wizard during the initial installation. For secure  
access, you should add a private login name and password and delete the  
default name.  
 
             
2-2  
CHAPTER 2: SYSTEM ADMINISTRATION  
Adding a Login  
1 From the home page, select Configuration > Global > Administrator  
> Login. Click Add. The following screen fields appear:  
2 Enter the following fields:  
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User Name — Enter the login or Telnet username in this field.  
Password — Enter the login or Telnet password in the field.  
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3 After the fields have been entered, click Submit. To clear the fields, click  
Reset.  
Deleting a Login  
1 From the home page, select Configuration > Global > Administrator  
> Login. Click Add. The following screen fields appear:  
2 Select the login name to be deleted.  
3 Click Delete.  
 
       
Modifying the Date and Time 2-3  
Modifying the Date  
and Time  
This allows you to modify the system date and time.  
1 From the home page, select Configuration > Global > Administrator  
> Date and Time. The screen with the following fields appear:  
2 Enter the date and time information, utilizing the correct formats as  
shown next to the fields.  
3 After the fields have been entered, click Submit. To clear the fields, click  
Reset.  
Restoring Factory  
Defaults  
Restoring the OfficeConnect Remote 840 to factory defaults causes all  
configuration information to be deleted and the unit to be rebooted.  
To check the boot mode, go to the Configuration > Global >  
Administrator > System screen.  
If you boot to the unconfigured state, you will need to run IP Wizard or  
use CLI to reassign an IP address to your OfficeConnect Remote 840. If  
you boot in DHCP Smart Mode, the IP address will be set to  
192.168.200.254.  
If you boot in Default Bridge Mode, you may not need an IP address  
assigned to the unit. However, if you do want one, you must use  
Command Line Interface. For detailed instructions on using CLI, please  
see the OfficeConnect Remote 840 CLI User's Guide, printable or  
viewable from the OCR840 CD.  
You can set the switches before you restore the defaults to have the  
OfficeConnect Remote 840 boot in the mode you wish. See Table 1–2,  
DIP Switch Modes in Chapter 1 to select the mode you wish.  
There are two ways to restore factory defaults:  
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OfficeConnect Remote 840 Manager.  
 
         
2-4  
CHAPTER 2: SYSTEM ADMINISTRATION  
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Reset button on the back of the unit.  
Using the  
1 Select Tools > Reboot.  
OfficeConnect  
Remote 840  
Manager to Restore  
Defaults  
2 Select the Delete all configuration and reboot device information  
option.  
3 Click Submit.  
4 Wait one minute. Then, configure an IP address if DHCP Smart Mode is  
not in use.  
5 Open up the web browser and start the OfficeConnect Remote 840  
Manager by entering the new IP address in the browser  
location/address box.  
Using the Reset 1 Turn the OfficeConnect Remote 840 off by unplugging the unit.  
Button  
2 At this time, set the DIP switches to their appropriate settings (DHCP  
Smart Mode, Default Bridge Mode, or Unconfigured Mode). If you  
select Unconfigured Mode, you can set one of the other modes later  
using CLI or the OfficeConnect Remote 840 Manager.  
3 While holding down the Reset button on the back panel, plug the  
unit back in. You should hold down the reset button for at least five  
seconds after plugging the unit back in. The unit takes about one  
minute to come up and the Alert LED will flash until bootup is finished.  
4 If DHCP Smart Mode is not in use, configure an IP address after the  
unit comes up.  
5 Open up the web browser and start the OfficeConnect Remote 840  
Manager by entering the new IP address in the browser  
location/address box.  
Updating  
See “Upgrading Operational Software for the OfficeConnect Remote  
840” in Chapter 10 for information on updating the operational and  
system software.  
OfficeConnect  
Remote 840  
Software  
Controlling SNMP  
Access  
The Simple Network Management Protocol (SNMP) is used for  
managing routers and other network devices from a central station or  
 
             
Controlling SNMP Access 2-5  
stations. These stations, the SNMP Managers, query the managed units  
for configuration and monitoring information.  
The OfficeConnect Remote 840 can be managed by SNMP Managers in  
read-only or read-write mode.  
Using SNMP to manage the OfficeConnect Remote 840 is more  
complicated than the preferred method of management, the  
OfficeConnect Remote 840 Manager.  
SNMP access is provided by an SNMP community name and access mode.  
To Download the Management Information Base (MIB) files, go to the  
website, http://www.3com.com/support/ocr840/index.html, and click  
the drop-down menu under software/MIB downloads.  
To set up an SNMP community on the OfficeConnect Remote 840, follow  
these instructions:  
1 From the home page, select Configuration > Global > Administrator  
> SNMP. Click Add and the following screen fields appear:  
2 Enter the following fields:  
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Name — Enter the community name to be used as the access name.  
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Address — Enter the address of the SNMP server (e.g.,  
192.168.200.52).  
Specifying 0.0.0.0 allows any SNMP server access if they supply the  
correct name.  
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Access — Check the box for Read Only or Read & Write. Read Only  
allows only the user to view the screens.  
3 After the fields have been entered, click Submit. To clear the fields, click  
Reset.  
 
2-6  
CHAPTER 2: SYSTEM ADMINISTRATION  
4 Repeat steps 1-3 for each management station which is a part of this  
community.  
Be careful to have the Access box checked the same for each new  
member of the community.  
The entire community will be given the access rights of the last member.  
5 To alter previously set Access Rights, follow step 1 and select the  
community from the community list and click Modify.  
6 To delete a management station from a community, go to the home page  
and, select Configuration > Global > Administrator > SNMP. Select  
the community and management station from the lists and click Delete.  
Controlling TFTP  
Access  
The Trivial File Transfer Protocol (TFTP) provides a simple way to  
transfer files from one machine to another. The OfficeConnect Remote  
840 has a TFTP server that allows you to copy files to or from the unit. All  
you have to do is set up TFTP access on the OfficeConnect Remote 840  
and run a TFTP client program on a workstation. TFTP transfers files over  
either the LAN or WAN interfaces.  
To configure the OfficeConnect Remote 840 to provide TFTP access,  
follow the instructions below:  
1 From the home page, select Configuration > Global > Administrator  
> TFTP. Click Add and the following fields appear:  
2 Enter the address of the client workstation or select Any Client for  
unrestricted client access.  
3 After the fields have been entered, click Submit. To clear the fields, click  
Reset.  
 
   
Assigning SNMP Trap Managers 2-7  
Assigning SNMP  
Trap Managers  
An SNMP trap is an event that causes the OfficeConnect Remote 840 to  
send an unsolicited message to a SNMP manager.  
These events are generally critical events that indicate an operational  
problem. (Critical events can also be viewed on the OfficeConnect  
Remote 840 Manager's Monitor > Events > Critical Event Log screen.)  
To configure the OfficeConnect Remote 840 to send traps, follow these  
instructions:  
1 From the home page, select Configuration > Global > Administrator  
> TRAP. Click Add and the following screen fields appear:  
2 Enter the following fields:  
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Name — Enter the name of the SNMP Trap Manager.  
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Address — Enter the address of the SNMP Trap Manager (e.g.,  
192.168.200.50).  
Specifying 0.0.0.0 causes SNMP Traps to be broadcast.  
3 After the fields have been entered, click Submit. To clear the fields, click  
Reset.  
To alter previously set fields, follow step 1 and select an SNMP Trap  
Manager, then click Modify. To delete a server from your configuration,  
select an SNMP Trap Manager from the TRAP screen and click Delete.  
 
   
2-8  
CHAPTER 2: SYSTEM ADMINISTRATION  
Assigning Syslog  
Managers  
A Syslog manager is a workstation that accepts and saves informational  
messages from a network device. The OfficeConnect Remote 840  
Manager can be configured to send log messages to a syslog manager as  
follows:  
1 From the home page, select Configuration > Global > Administrator  
> Syslog. Click Add and the following screen fields appear:  
2 Enter the following fields:  
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Syslog Host IP Address — Enter the address of the Syslog host.  
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System Level — Select one of the following levels: Critical, Unusual,  
Common, Verbose, and Debug.  
3 After you enter the fields, click Submit. To clear the fields, click Reset.  
 
   
REMOTE SITE MANAGEMENT  
3
Introduction  
This chapter provides an overview on managing remote site profiles using  
the web browser based OfficeConnect Remote 840 Manager. If you need  
OfficeConnect Remote 840 SDSL Router Installation Guide. This section is  
divided into the following parts:  
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“Remote Site Overview”  
“Managing a Remote Site Profile”  
“Configuring Network Service Information (PPP / RFC 1483 / RFC  
1490)”  
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“Configuring ATM Information”  
“Configuring Protocol Parameters”  
“Monitoring Remote Site Connections”  
Remote Site  
Overview  
To set up connections over the WAN, a remote site profile must be  
created and edited for each remote location you want to connect to.  
With this profile, you specify ATM virtual circuit or Frame Relay DLCI  
information, protocols, and addresses that determine the method of  
connection and communication to the remote site.  
You first need to add a remote site profile, and then you modify the  
profile to include WAN connection and network information.  
The following list summarizes the necessary information.  
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WAN — Network Service (PPP / RFC 1483/RFC 1490) information, and  
ATM Virtual Channel (VC) or Frame Relay (DLCI) information  
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IP — IP addresses, address translation tables, static routes, and RIP  
usage.  
 
           
3-2  
CHAPTER 3: REMOTE SITE MANAGEMENT  
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IPX — IPX network address information, static routes and services,  
and RIP usage.  
Bridging — Bridging (enable / disable) to the remote site.  
If you need to connect to multiple remote sites such as the Internet and a  
remote office, you should set up a remote site profile for each location.  
Managing a  
Remote Site Profile  
Once created, remote site profiles can be enabled or disabled. When a  
profile is enabled, the OfficeConnect Remote 840 reads the connection  
parameters for the remote site from the profile and continuously  
attempts to establish a connection to the remote site.  
When a profile is disabled, the connection will be terminated and no  
other data will be directed to the remote site.  
Configuration changes to a remote site profile do not take effect until the  
next time the profile is enabled. The OfficeConnect Remote 840 Manager  
automatically disables and re-enables the remote site profile when the  
Modify button is pressed on the Remote Site menu page.  
To disable or enable a profile manually, clear or check the Enable  
Remote Site checkbox as appropriate.  
Once you start modifying a Remote Site, you must click Modify before  
you exit the Remote Site screens, or else the data you entered will be lost.  
Also, remember to save your configuration before rebooting your  
OfficeConnect Remote 840 so that your changes will be written to  
permanent FLASH memory.  
Adding a Remote Site  
Profile  
1 From the OfficeConnect Remote 840 Manager home page, select  
Configuration > Remote Sites (WAN). Then click the Add button to  
bring up the Remote Site General Add screen.  
2 Enter the Remote Site Name. Enter a name to use to identify the remote  
site profile. (Ex: ISP or CorpOffice)  
3 Ensure that the Enable Remote Site box is checked if you want to the  
connection to come up as soon as you finish the configuration.  
 
       
Managing a Remote Site Profile 3-3  
4 Click Add. Then click Save Configuration on the sidebar to  
The Network Service (PPP and RFC 1483/ RFC 1490), ATM, and network  
protocol (Bridging, IP, and IPX) information has not been configured yet.  
To make a connection with the remote site you must configure the  
Network Service, ATM, and at least one network protocol. (See  
“Configuring Network Service Information (PPP / RFC 1483 / RFC 1490)”,  
“Configuring ATM Information”, and “Configuring Protocol Parameters”  
for details.)  
Modifying a Remote  
Site Profile  
1 From the OfficeConnect Remote 840 home page, select Configuration  
> Remote Site (WAN).  
2 Select the name of a remote site profile and click Modify. This brings up  
the Remote Site General Modify screen.  
3 Change configuration parameters as needed and use the Next button to  
continue to the ATM, IP, IP Advanced, and IPX configuration screens.  
For quick help on specific parameters, click the Help button located at  
the bottom of each screen.  
For more detailed help, go to the appropriate place in this guide (see  
“Configuring ATM Information” and Configuring Other WAN  
Parameters).  
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Click Modify on any screen to set all the Remote Site parameters.  
Click Save Configuration on the sidebar to permanently save the  
changes.  
Deleting a Remote  
Site Profile  
1 From the OfficeConnect Remote 840 home page, select Configuration  
> Remote Site (WAN).  
2 Select the name of a remote site profile and click Delete. This brings up  
the Remote Site General Delete screen.  
3 To delete the profile, click Delete. To return to the remote site profile  
selection list, click Prev.  
 
       
3-4  
CHAPTER 3: REMOTE SITE MANAGEMENT  
Configuring  
A Network Service defines the data encapsulation and protocol  
characteristics for the connection between two packet switching devices.  
Network Service  
Information (PPP /  
RFC 1483 / RFC  
1490)  
The OfficeConnect Remote 840 supports PPP, RFC 1483 and RFC 1490  
Network Services. The OfficeConnect Remote 840 and the remote site  
must both use the same Network Service in order for a connection to be  
established.  
For PPP, the authentication name and password must be provided to  
allow the connection to be established. The OfficeConnect Remote 840  
supports both PAP and CHAP authentication.  
The Network Service parameters can be configured on the Remote Sites  
General screen.  
1 Access this screen by going to the OfficeConnect Remote 840 home  
page. Select Configuration > Remote Sites (WAN), select a defined  
remote site and click Modify.  
2 This will access the Remote Sites General Modify Screen.  
3 If your unit is using ATM, the Remote Sites General Modify Screen will  
contain the following fields:  
 
   
Configuring Network Service Information (PPP / RFC 1483 / RFC 1490) 3-5  
4 Select the network service to be either RFC 1483, or PPP.  
If PPP, enter the Authentication Name and Authentication Password  
provided to you. You can change the header compression from the  
default of none to TCP/IP if you wish.  
5 Click Next to proceed to the ATM Configuration screen.  
Frame Relay  
1 If your unit is using Frame Relay, the Remote Sites General Modify  
screen will contain the following fields:  
2 Enter a name to identify the remote site.  
3 Select Network Service to either PPP over Frame Relay or RFC 1490.  
If you select PPP over Frame Relay, enter the Authentication Name and  
Authentication Password provided to you. You can change the header  
compression from the default of None to TCP/IP if you wish.  
4 Enter the DLCI.  
5 Check the Enable Bridging and Enable MAC Encapsulated Routing  
boxes according to your service providers directions.  
 
   
3-6  
CHAPTER 3: REMOTE SITE MANAGEMENT  
6 Check the Enable Remote Site box.  
Configuring ATM  
Information  
The ATM parameters are supplied by your service provider. These  
parameters consist of:  
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ATM VC information  
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ATM Category of Service parameters  
ATM allows for permanent connections (PVCs) and switched connections  
(SVCs). For a PVC, the required VC information parameters consist of the  
Virtual Path Identifier (VPI) and Virtual Channel Identifier (VCI).  
The VPI / VCI uniquely specify the path to the remote site and are placed  
in the ATM cell header that is used to route each cell to the remote site.  
Two remote site profiles with the same VPI and VCI cannot be active  
simultaneously. You may encounter this situation if you want to log in to  
the same remote site with different PPP authentication parameters. You  
should disable all profiles using the same VPI / VCI and then enable the  
one that should be active.  
For SVCs, there is not a fixed VPI / VCI. Instead, a destination address is  
used to set up a path through the ATM backbone network when the  
connection is to be established. Currently, the SVC capability is disabled in  
the OfficeConnect Remote 840.  
ATM Category of Service parameters specify characteristics (also referred  
to as traffic shaping) of data transmitted from the OfficeConnect Remote  
840 to the remote site. They have no effect on data transmitted from the  
remote site to the OfficeConnect Remote 840.  
ATM Modify Screen Go to Configuration > Remote Sites (WAN). Select a site from the list  
and click Modify.  
Click Next to proceed to the ATM Modify screen. The screen contains  
the following fields:  
 
     
Configuring ATM Information 3-7  
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If PVC is selected, enter the VPI and VCI.  
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VPI — The Virtual Path Identifier (VPI) is part of the cell header for  
the cells that are transferred over this connection.  
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VCI — The Virtual Channel Identifier (VCI) is part of the cell header  
for the cells that are transferred over this connection. If you are  
configuring multiple VCs, enter the number of the respective VC in  
this field.  
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If necessary, enter any Category of Service parameters that have been  
provided to you.  
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UBR — Unspecified Bit Rate; no limit has been specified for the  
rate for information flow.  
VBR — Variable Bit Rate; a certain rate has been specified for the  
flow of information.  
CBR — Constant Bit Rate; a constant rate has been specified for  
the flow of information.  
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Enter the cell rate transmission parameters, if applicable.  
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PCR — The Peak Cell Rate is the maximum amount of cells per  
second transmitted over this connection. This is determined by the  
minimum intercell spacing in seconds, which is the time interval  
from the first bit of one cell to the first bit of the next cell.  
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SCR — The Sustainable Cell Rate, in cells/second. This is the rate at  
which cells are transmitted over this connection. This is the  
 
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CHAPTER 3: REMOTE SITE MANAGEMENT  
maximum average rate or cells that are sent in bursts at a peak  
rate.  
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BT — The Burst Tolerance (also referred to as Maximum Burst Size),  
in cells/second. This is the maximum number of cells that can be  
sent at the peak rate.  
If no traffic shaping parameters have been provided you should choose  
the default parameter of UBR with a PCR value of 0. The OfficeConnect  
Remote 840 will attempt to use all of the upstream bandwidth when  
transmitting data to the remote site.  
Configuring  
There are more WAN connection parameters that can be configured, such  
Protocol Parameters as IP routing, IPX routing, Bridging, and Address Translation. Instructions  
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“Configuring IP Routing”  
“Configuring IPX Routing”  
“Configuring Bridging”  
“Network Address Translation Using the OfficeConnect Remote 840”  
Monitoring Remote  
Site Connections  
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To determine which remote sites have been configured and to see a  
summary of the remote site WAN parameters, access the Monitor >  
Remote Sites > Remote Site Status screen.  
To monitor packet counters for a specific remote site, access the  
Monitor > Remote Sites > Remote Site Counters screen. (Remote  
Site Counters are only applicable for active connections.)  
To determine whether a remote site connection has been established  
or to determine why a connection is not working properly, check the  
connection event log. This log is accessed at Monitor > Events >  
Connection Event Log.  
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To monitor throughput for all active remote sites, access the Monitor  
> ATM Throughput screen.  
For more information on these and other monitoring capabilities, see  
Chapter 11, “Monitoring the OfficeConnect Remote 840”.  
 
       
CONFIGURING IP ROUTING  
4
Introduction  
This chapter contains information on configuring routing for IP protocol  
using the OfficeConnect Remote 840. It is divided into the following  
sections:  
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“Overview”  
“Configuring IP for the Remote Site Connection”  
“Configuring IP RIP on a Remote Site”  
“Configuring IP Static and Framed Routes”  
“Using IP Address Validation”  
“Monitoring”  
“IP Testing (PING)”  
Overview  
The OfficeConnect Remote 840 can be configured as a router to forward  
packets between the local LAN interface and one or more Remote Sites.  
The router maintains a forwarding table. This table specifies which  
interface to route an IP packet based on the destination IP address.  
Entries in the forwarding table are either static or dynamic. Static entries  
are based on the LAN's and Remote Site's subnet addresses and user  
configured static routes. Dynamic entries are added when Routing  
Information Protocol (RIP) is enabled and routes are learned from  
neighboring routers.  
The OfficeConnect Remote 840 does not support OSPF (Open Shortest  
Path First) protocol.  
 
           
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CHAPTER 4: CONFIGURING IP ROUTING  
To configure IP routing, IP must be defined on both the LAN interface and  
one or more remote sites. On the LAN, an IP network must exist and it  
must have a specified IP address and subnet mask. On the remote sites, IP  
routing needs to be enabled, and the remote router address, a remote  
subnet mask and local WAN interface address need to be configured. The  
remote site address configuration can be learned dynamically when the  
remote site connection is established if the network service is PPP,  
otherwise it has to be specified.  
Enabling IP Routing  
When the OfficeConnect Remote 840 is to be used for IP Routing,  
forwarding must be enabled in the global IP setting.  
Access the IP Screen through Configuration > Global > IP > IP  
Settings. This screen contains the following fields:  
Check the Forwarding box to enable the routing of IP packets.  
In addition to Forwarding, the RIP check box is used to enable or disable  
RIP for all Remote Sites and the local LAN. If RIP is globally disabled, it is  
disabled for the local LAN and Remote Sites on the OfficeConnect  
Remote 840. If RIP is globally enabled, it can be enabled or disabled on  
the local LAN and for each Remote Site.  
Configuring IP for  
the LAN  
To configure IP over the LAN, assign an IP network to the LAN port by  
providing a name and a network address. After adding a network, you  
can modify advanced parameters.  
If you ran the IP Wizard or booted the unit in DHCP Smart Mode, an IP  
network has already been added over the LAN port. Its name is IP and its  
address is either entered from the IP Wizard or it is 192.168.200.254. You  
can view or modify configuration parameters for this network (e.g.,  
Enable RIP).  
If you use this IP address for accessing the OfficeConnect Remote 840  
Manager, be careful not to delete the network.  
 
         
For routing to take place across the OfficeConnect Remote 840, you also  
have to set up a corresponding network over the WAN port (see  
“Configuring IP for the Remote Site Connection”).  
Use the Configuration > Local Site (LAN) > IP screen to define or  
modify all IP networks over the LAN. Note that all IP networks defined  
over the LAN only support Ethernet II framing.  
Adding a Local IP You may add multiple IP networks over the Ethernet interface by  
Network following these steps:  
Select Configuration > Local Site (LAN) > IP.  
Click Add. This brings up a screen containing the following fields:  
Enter the following information:  
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Name — The name is limited to 32 characters. If you use any blank  
spaces, surround the whole phrase with double quotes (e.g., “test site  
x”).  
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LAN Address — Enter the address of the IP network in this format:  
ddd.ddd.ddd.ddd where ddd is a value between 1--255.  
LAN Mask — Enter the mask of the IP network in this format:  
ddd.ddd.ddd.ddd where ddd is a value between 0--255.  
By default, RIP is not enabled for this new IP network. If you wish to  
enable RIP, proceed to the Modify portion of the following section.  
Click Add when you have entered these fields. This returns to the IP  
menu screen.  
 
   
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CHAPTER 4: CONFIGURING IP ROUTING  
Resetting Parameters If you need to return to the original parameters for this screen, click  
Reset before you click Add.  
Modifying or To modify information pertaining to an existing IP network, or to delete  
Deleting an IP that information from your configuration, follow these steps:  
Network  
1 Proceed to the IP screen, following steps from the previous section.  
2 Select an IP network you wish to modify or delete.  
3 Click Modify/Delete.This brings up the IP Modify/Delete screen  
containing the following fields:  
4 Modify or delete the information about the selected IP network by  
altering the fields and clicking the Modify/Delete button.  
If you alter the address that your browser is using, the connection will be  
lost. To reconnect, enter the new IP address in your browser's  
address/location field. If you delete the address, you will also lose the  
connection. You will not be able to reconnect until a new address is  
assigned using either the IP Wizard, CLI, or by rebooting in DHCP Smart  
Mode.  
5 If you need to return to the original parameters for this screen, click  
Reset before you click Modify.  
 
     
Configuring IP RIP on the LAN 4-5  
Configuring IP RIP  
on the LAN  
RIP is utilized as a means of communicating routing information between  
routers. This is done to keep the routers updated on information.  
Local Site (LAN) RIP The RIP options for the LAN can be accessed through Configuration >  
Local Site > IP. Select a defined local site connection from the list and  
click Modify/Delete, which accesses the IP Modify/Delete screen,  
containing the following fields:  
You can then select the RIP version to be either None, RIPV1, or RIPV2.  
You can also modify the Advanced RIP parameters. You should not need  
to change any of these parameters from the defaults, but you can if  
necessary.  
Advanced RIP Select a local site connection from the list on the main IP screen, and click  
Modification Options Advanced.  
 
           
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CHAPTER 4: CONFIGURING IP ROUTING  
This brings up a screen containing the following fields:  
1 You may enter the following fields:  
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Broadcast Address - Check one of two options: All Ones or All Zeroes.  
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Max Reassembly - Enter the maximum value that your network cannot  
exceed for this function.  
2 Under the following two categories, you may customize your RIP:  
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Advanced RIP Policies - You may enable these options as necessary.  
They control what is sent out or received concerning RIP.  
3 Click Submit when the fields have been entered to save your  
customizations.  
Resetting Parameters  
If you need to return to the original parameters for this screen, click  
Reset before you click Add.  
 
 
Configuring IP for the Remote Site Connection 4-7  
Configuring IP for  
the Remote Site  
Connection  
To set up connections over the WAN, a remote site profile must be  
created and edited for each remote location you want to connect to.  
With this profile, you specify ATM virtual circuit information, protocols,  
and addresses that determine the method of connection and  
communication to that remote site.  
You first need to add a remote site profile, then modify the profile to  
include WAN connection and network information. The following list  
summarizes the necessary information:  
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Frame Relay/ATM WAN — Network Service (PPP/RFC 1483/ RFC  
1490) information, ATM VC information  
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IP — IP addresses, address translation tables, static routes, RIP usage  
IPX — IPX network address information, static routes and services, RIP  
usage  
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Bridging — Enable or disable bridging to the remote site  
If you need to connect to multiple remote sites (i.e., the Internet and a  
remote office) you should set up a remote site profile for each location.  
Configuring IP The following steps illustrate how you configure the IP parameters of the  
Parameters for the remote site profile.  
Remote Site  
These instructions assume you have already added a remote site profile. If  
you need to add a remote site profile, select Add instead of Modify in  
step 1.  
1 Access this screen by going to the OfficeConnect Remote 840 home  
page. Select Configuration > Remote Sites (WAN), and click Modify.  
This will access the Remote Sites General screen.  
2 Continue clicking Next to advance through the ATM Modify screen to  
the IP Modify screen.  
 
       
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CHAPTER 4: CONFIGURING IP ROUTING  
Configure the The following steps illustrate how you configure the remote site IP  
Remote Site IP network information.  
Network Information  
1 Complete the following entries:  
Local WAN IP Address:  
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If you were provided a single IP address, select Specified and enter  
that address.  
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If you are using PPP to dynamically assign an address, select Dynamic,  
and the remote site on the WAN will assign a local WAN IP address to  
the WAN port of your OfficeConnect Remote 840.  
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Otherwise, select Unnumbered, and there will be no IP address  
assigned to the local WAN interface for this VC.  
 
   
Configuring IP for the Remote Site Connection 4-9  
Remote WAN IP Address:  
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If you were provided a remote IP address and netmask, select  
Specified and type in that address and netmask.  
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If the OfficeConnect Remote 840 is learning the remote IP address  
from the remote site (PPP only), select Learn from Remote.  
2 In order to have the remote site you are configuring as the default  
gateway, check the Use Remote as Default Gateway checkbox.  
3 If you are routing IP traffic to multiple remote sites, select one to be your  
default gateway. Then check this box only in the profile for that remote  
site.  
4 Select from the pull-down menu to have the RIP set to Broadcast, Listen,  
or Broadcast & Listen, and if one of these is chosen, set the RIP option to  
RIPV1 or RIPV2.  
If you are using address translation (PAT / NAT), you must set routing to  
either Listen or None. This is because you have set up a private network  
and therefore do not want to be broadcasting information to other  
routers.  
5 Ensure that Enable IP is checked (enabled) and click Modify.  
You are now done configuring the basic IP information for the Remote  
Further Remote Site IP Configuration information is available in the  
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Address Translation information is available in “Network Address  
Translation Using the OfficeConnect Remote 840”.  
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Address Validation Information is available under “Using IP Address  
Validation”.